1. What is an Oss Royalty Card?
OSS Royalty Card is membership cards where you can earn points for every transaction
happen on OSS system, like Railway Bookings, Air Bookings, Bill collections, Recharges
and many more. Points earned can be redeemed against various rewards. The more you
Do Transaction with us, the faster you earn points which you can redeem for hot
merchandise.
2. How do I get Oss Royalty Card and where?
You can Visit our Site that is
www.ossroyaltycard.com there you can find the location and address of our
Business partners. After visiting them you will get OSS royalty cards at our Business
partners. You will purchase it for Rs. 200.
3. How do I register with Oss Royalty Card?
We have over 40000 outlets all across India. Visit to your nearest Royalty Card
Outlet they will register you by filling necessary Information. After registration
you can log on to www.ossroyaltycard.com
you can update your profile and you can check your reward points in ‘MY Account’
tab.
4. How are OSS Royalty Card rewards points calculated?
For every Rs. 200 spent on eligible purchases, you will receive 1 reward point.
For example if you spend Rs. 10000, you will receive 50 reward points. Points will
get rounded off to the previous whole number.
5. How do I earn points?
Once you get your OSS Royalty Card Account: Every time you transact on OSS system
your Royalty points will get added to your card. Carry out online transactions at
our online partners like www.railticketonline.com,
www.flightsafar.com http://www.bussafar.com, www.paybillonline.in and many more; earn OSS Royalty
Card points and get hot deals. For Points earned Detail you have to log in your
Account.
6. How will I know about the reward points that I have accumulated?
Once you log in your account you will see Points earned. After log in you will see
‘My account’ and you can see Reward Points Earned and also you can see a option
called ‘My Transaction’ in that you can see your all ledger details till date.
7. Who are the partners where I can make the transactions and earn reward points?
www.railticketonline.com,
www.flightsafar.com,
http://www.bussafar.com,
www.paybillonline.in,
www.mobileseva.in & others
You can earn reward points by making transaction at OSS system.
8. How long it will take for points to be added in my Account?
Please allow a time of 7 days for points to get credited to your OSS Royalty Card
membership account.
9. What should I do after 7 days passed my Transaction & I haven’t received points
in my Account.
You can call our 24X7 Helpline no: 022- 66846684/ 022- 4238 4238.
10. I didn’t have my Royalty card with me can I claim my points?
yes you can, you have to just remember your card no. And provide whenever is necessary.
11. My royalty card has been lost/stolen or Damaged, What should I do?
In case a customer loses Oss Royalty Card a penalty of 50 points will be deducted
from his / her points account in-case he / she want a fresh card to be issued. Customer
must report the lost card details to the OSS Customer Care Helpline no: 022- 66846684/022-4238
4238. Once a card is reported lost, it will be blocked. After verifying your Details
new card will be send to you.
12. What happens if I cancel my Transaction?
If you cancel any of your transaction Points will be automatically deducted from
your account.
13. How do I redeem my reward points?
Once you earn enough points to qualify for a certain product. You have to logon
in your Account. After going on Reward page you will see various Categories defined.
After clicking desired category you will see various sub-categories. After clicking
desired sub-category, you will have to choose any one product from various choices
you have. Redeem Points are mentioned below the products you have to select that
product add it to cart and then click on Submit. Products will be delivered to you.
14. When will I receive my Rewards?
All redemptions orders will be delivered within 30-60 working days. If Any delays
beyond that company is not responsible because is due to conditions beyond the control
of our Company.
15. Can anyone else use my points?
No, points are Non transferable.
For further Assistance Call our 24x7 Helpline: 022- 6684 6684/ 022-4238 4238